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Colette Guthrie's avatar

Love these points April.

AI can never replace the ability to be human, something as simple as responding to an email that's off script.

Lately I've been bombarded with emails from someone who did a free workshop to boost an upcoming event. The automated marketing sequence was really getting to me. So I responded to the last email that said please reply and say why you haven't joined. By the way, I had sent an email (unsolicoted) to say that already. The response I got was, you clicked the form expressing interest that's why you keep getting my emails. No apology for overlooking my previous personalised email indicating my reasons. Am going to unsubscribe if I get another one.

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Jenn Cran's avatar

Interesting read and sooo true...the comment about only humans being able to read the room and knowing when interactions feel "off" especially resonates.. I talk to my kid about this in the job market, which jobs AI will take over.....I think sales will be safe because you need that "human" factor, writing too as you mentioned.. trying to think of others

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